Assist customers by answering questions, resolving issues, and providing education on services via phone and email.
Answer between 40-60 inbound phone calls daily, multitasking across multiple platforms and using 10-15 different systems simultaneously.
Adhere to confidentiality guidelines, conduct thorough research on inquiries, and achieve established customer service standards and goals.
WEX is a global commerce platform that helps businesses solve operational complexities in areas like employee benefits, fleet management, and payments. With over 6,500 employees, it serves large and small companies in more than 200 countries, fostering a culture of continuous innovation and client service.
Build scalable, secure, and high-performance SaaS applications using the .NET ecosystem, involving hands-on development, troubleshooting, and focus on architecture and design.
Utilize mandatory skills including C#, SQL, and front-end frameworks like Angular or React, with experience in stored procedures, relational databases, and performance-sensitive SQL.
Embrace AI-powered development tools and modern engineering practices, delivering high-quality code while collaborating effectively across teams in a remote, shift-left environment.
Ubiminds is a GPTW-certified, people-first company that partners with American software product companies to scale their development footprint by custom-curating the top 5% of Brazilian tech talent. They offer a unique combo of staff augmentation and employer-of-record services with a remote-first, team-oriented culture that values honesty, challenge, and continuous improvement.
Identify and research potential clients across Mexico and Spanish-speaking LATAM through outbound prospecting and digital channels.
Initiate and maintain meaningful conversations with prospects, positioning Yuno's solutions and qualifying leads for the Account Executive team.
Monitor industry trends and competitor activity to sharpen prospecting strategy and collaborate with marketing to refine outreach.
Yuno builds the payment infrastructure that enables companies to participate in the global market through a single API. It is a high-growth fintech that empowers high-performing teams at major brands, leveraging advanced AI across 80+ countries.